Reference

jet88bet Privacy Policy: What We Collect and Why

The jet88bet Privacy Policy sets out exactly what personal data we collect when you open an account, make a deposit via DANA or QRIS, or contact our support…

Data collected only as neededDANA, OVO, GoPay & QRIS contextAccount-level data controlsClear retention periodsContact path for data requests
jet88bet jet88bet Privacy Policy: What We Collect and Why
DATA REQUEST CHANNELS

How to Reach Us About Your Privacy

If you want to access, correct or delete your personal data held by jet88bet, our support team is available every day from 08:00 to 23:00 WIB. You can submit a formal data request through any of the three channels below; we aim to acknowledge requests within one business day and resolve them within seven. Have your registered phone number ready so we can verify your identity before making any changes to your account record.

Team online

Live Chat

Reach our data team through the live chat widget inside your account dashboard. Available 08:00–23:00 WIB daily for identity-verified data requests.

Email Support

Send a written data access or deletion request to our support email. We acknowledge within one business day and aim to resolve within seven calendar days.

Account Help Desk

Use the in-account Help section to submit a privacy ticket directly linked to your profile, cutting the verification step so resolution is faster.

HOW WE PROTECT YOU

Data Handling Practices You Can Check

Each of the six practices below reflects a specific step in how jet88bet manages your personal information — from the moment you verify your phone number at registration…

Phone Verification

Your phone number is verified before account access is granted.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to improve page load times.

Payment Data Isolation

QRIS, GoPay and bank transfer transaction data is stored in isolated records separate from your game-session history, limiting exposure if…

Retention Schedule

Account data is retained for the period required by applicable regulations and deleted or anonymised after that window closes.

Third-Party Limits

We share data only with payment processors handling DANA, OVO, GoPay or virtual account rails, and fraud-prevention partners.

Data Correction Path

If any personal detail we hold is incorrect — name, registered phone, or linked bank — you can request a…

Privacy Policy Questions We Hear Most

These are the questions our account holders ask most often about the jet88bet Privacy Policy — covering data access, payment records, cookies and how to request changes to your account profile.

We collect your name, email address, phone number and the payment method you register — such as DANA, OVO or GoPay. Device identifiers and session data are also logged to protect your account from unauthorised access.

Yes. Transaction records for QRIS, virtual account and bank transfer deposits are stored for the period required by applicable regulations, then deleted or anonymised. We do not share these records beyond fraud-prevention partners.

Submit a request via live chat (08:00–23:00 WIB) or email support. Have your registered phone number ready for identity verification. We aim to respond within one business day and resolve within seven.

You can request deletion of data that is no longer needed for regulatory purposes. Contact us through live chat or the in-account Help section. We will confirm which records can be deleted after verifying your identity.

We use session cookies for login continuity and analytics cookies to improve page performance. You can review cookie preferences and withdraw consent at any time from the account settings page on desktop or mobile.

Yes. Where local law permits you to access our services, this Privacy Policy applies in full to your account. Availability of certain features or services depends on local law in your region of Indonesia.

Contact us via live chat or email and request a data correction. After we verify your identity through your registered phone number, we will update your name, email or linked bank detail within the agreed resolution window.